At HMA Trading, we care about your privacy with regard to the personal information that you may provide to us, as “we,” “us,” or “our”. This Privacy Policy is applicable on the use of this website [Insert Website URL] and covers details of how we shall be collecting, using, and protecting your information. By entering or engaging in our website, you agree to the collection and processing of information in accordance with this policy.
1. Information We Collect
We may collect and process the following types of information:
- Personal Identification Information: These are, but not limited to, including your full name, e-mail address, mobile number, mailing address, and any other information you provided to us in connection with the purchase of a product via this website or if you communicate with us through it.
- Technical Data: This information includes; the Internet protocol (IP) address, browser type and version, the time zone setting of your computer, geographic location, operating system and the platform on which the accessing device runs, and other related information.
- Usage Data: This includes how you interact with our website and the products/ services we offer including other pages you visited/ visited frequently/ spend some time on.
- Marketing and Communication Data: Such as the frequency of your marketing from us that you would like to receive and your communication frequency preferences.
2. How We Use Your Information
We employ your data for improvement to bring out better services. Specifically, we use your data for:
- Providing Services: To manage the orders, payment, and delivery, and attend to customers’ complaints and requests.
- Improving Website Experience: Auditing the behavior of the users of the site for the purpose of optimization of the site functionality, content and presentation.
- Marketing and Communication: Promotional contents/images/videos, newsletters, and updates that are of interest, based on the information collected from the Subscribers (But only if the Subscriber has given their consent).
- Compliance with Legal Obligations: Sharing and utilizing your information. It is in your legitimate interest and legal obligations to prevent and combat any fraudulent or unlawful activity.
3. Data Security and Protection
It should also be noted that while using our service, we are doing our best to protect your personal information. To guard the information we collect against unauthorized access or disclosure we have incorporated stringent physical, electronic, and managerial procedures for their protection.
Encryption: As for sensitive information like payment, it is protected as the data is encrypted.
Access Control: Personal data access is limited to personnel with a justification for the need to know it and requires them to observe the data’s confidentiality.
4. Sharing Your Information
We may share your information in the following circumstances:
- Third-Party Service Providers: We can also disclose your personal data to partners engaging in our business activities, for instance, payment facilities, delivery firms, or marketing companies.
- Legal Compliance: We will share your information with any legal authority and will disclose your information in case the legal procedures deem us to do so usually to protect our rights, in legal proceedings or to enforce these terms.
- Business Transfers: This is especially true if the website is involved in a merger, acquisition, or sale of assets, whereby your information shall be transferred to the acquiring party.
5. Cookies and Tracking Technologies
On this website, we employ cookies as well as other similar technologies to improve your user experience. Notably, cookies assist to monitor and analyze the traffic on the site so that they can understand the client better by recognizing their browser, and recall the preferences of clients by storing data about them.
- What are Cookies? Cookies are those tiny log files on the web that are dropped into the browser the user uses to access a website. They enable us to identify you, and accommodate you.
- Managing Cookies: It is possible to opt–in or opt–out of cookies. Cookies are set on the majority of the web browsers, and this happens on the user’s request; nevertheless, the user may change the settings of his browser to decline cookies.
6. Your Rights
Below is a summary of what you are allowed in respect to the personal information that we have about you. These rights include:
- Access: New General Data Protection Regulation Act has granted you the right to access the information that has been collected about you.
- Correction: There are cases when the data is not valid any more or was input in the wrong way; in this case you have the right for corrections.
- Deletion: You may also ask for the personal data which you have provided to be erased if they are no longer required in connection with the purposes for which they were collected.
7. Changes to This Privacy Policy
It is our policy to post any changes we make to this Privacy Policy on this page within a reasonable period of time after the change was made. Any changes will be reflected in this page and the date in red at the top of this page will be updated. You are advised to visit this page often to see any changes that we make from time to time.